Self Service Provider Program (SSP)
For the LOTZ LZX45 Series & N4525 Print Engine


Xerox, the manufacturer of the print engines used in the LOTZ LZX-Series Industrial Laser Printers, requires this certification procedure.

Once certified as an “SSP”, you will have access to sections of the web, as well as, online access to discounted parts ordering, service flash bulletins, labor reimbursements, and service provider telephone support.

Procedure:

  1. Contact Mickey Bynam or Terry Walsh, Program Managers, depending on your geographical location (see below).

  2. Make application (online): http://www.office.xerox.com/partners/NewAccountRequestForm/

  3. Xerox will send contract which must be signed and returned with the annual program fee of U.S. $250.00 (non-refundable)

  4. Go to the Xerox website to purchase the proper Phaser Training/Certification Testing Kit: http://www.officeprinting.xerox.com/partners 

  5. Click on the Order Training Materials link.

  6. Under Self Study Training Kits, locate the Phaser Printer Model you require and enter the quantity of kits you require (for contents of the kit and certification instructions, click on that model number). Kits are $99.00 US Funds, $149.00 Canadian Funds.

    PREREQUISITES:
    Be sure to also purchase the Printing Basics prerequisite and the Laser Basics prerequisite. Printing Basics is waived if you are already certified on any Xerox Phaser printer. Laser Basics is waived if you are already certified on any Xerox Laser Printer (Both prerequisites are priced at $25.00 U.S. Funds, $37.63 Canadian Funds).

  7. Go to the bottom of the page and click on “Checkout-Enter Information”

  8. Follow the Online screen instructions from this point.

  9. Be sure to print out any conformation page, this is Very Important – Any Questions submitted require this information.

Note: Above pricing is subject to change without notice.

Mickey Bynam, Xerox Program Mgr.(Eastern) Terry Walsh, Xerox Program Mgr.(Western)
800-835-6100 Ext. 5640 800-835-6100 Ext. 6288
U.S.- Mississippi and East  U.S.-West of Mississippi
Canada-Quebec Province and East Canada-Ontario Province and West

When a problem occurs outside the Print Engine, Call LOTZ Industrial Printer Co. at 610-754-1401 for technical support and parts ordering.