Service Maintenance Training Outline - for Self Maintaining Facilities
 
I. BASIC SPECIFICATIONS
  A. Printer and ENV systems
  B. Options
II. INSTALLATION PROCEDURES
  A. Location
  B. Environmental systems & controls
  C. Power Requirements
  D. Set-Up & Removal from ENV cabinetry
III. CONTROL PANEL
  A. Panel Operation
  B. Mode Select Menu
  C. Status Page
IV. THEORY OF OPERATION
  A. Electrophotography System
 
1. Pre-charge of drum
2. Exposure with laser
3. Developing
4. Transfer
5. Fusing
6. Cleaning
  B. Paper Feed System
 
1. Manual & Automatic Operation
2. Clutches
3. Paper Sensing
4. Jam Sensing
5. Face-Up/Face-down Operation
6. Cassette Size Detection
  C. Electronics & Control  (where applicable)
 
1. Electrical Systems Overflow
2. Engine Board Functions
3. Fuser Heater Controller
4. Drum Heater Controller
5. Eraser Controller
6. Front Panel Controller
7. Toner Motor Controller
8. Main Motor Controller
9. LED Head Driver
10. Main Logic Board Layout
11. Data Processing System Overview
12. 600 DPI Resolution Technology
 
V. REMOVAL PROCEDURES
  A. Covers
  B. Paper Feed
 
1. Transfer Roller
2. Feed Rollers
3. Registration Rollers
 

C. Drum Assembly and/or EP kit
 

D. Control Panel
 

E. Top Cover Assembly
 

F. Fuser Assembly
 

G. Main Motor
 

H. High Voltage Board
 

I. Wiring Liaison Board
 

J. AC Board
 

K. Main Logic Board

 
1. Memory Up-grades
2. PostScript control
3. Option Interface Installation
 

L. Controller Box
 

M. Engine Board
 

N. Power Supply Board
VI. TROUBLESHOOTING & intro to manuals
 

A. Flow Charts and Error Messages
 

B. Using the Wiring Diagram
 

C. Paper Feed Problems
 
1. Feed Checks
2. Paper Sensor & Jam Sensors checks
 

D. Print Quality Problems

 
1. Voltages and Current Measurements
 

E. Practice Troubleshooting
VII.  CUSTOMER SERVICE HOT LINE
VIII. ORDERING SUPPORT PARTS
 
 Refer questions to:
LOTZ Industrial Printer Co.
313 Big Road - Ste. D
P.O. Box 222
Zieglerville, PA 19492-0222
Tel.: (610)754-1401
Fax: (610)754-1405
Email: lotzindus@aol.com
Web: www.lotzprinters.com
    
NOTE: This training is designed for organizations providing their own support. Each eight-hour classroom session is designed for a maximum of 4 students with knowledge of basic electronics theory and troubleshooting techniques.
   
To become an authorized Self Service Provider, contact: LOTZ Industrial Printer Co. for details.